TWAM Enterprises Ltd seeking new commercial manager

We're looking for an experienced and dynamic commercial manager to join our leadership team

Greetings cards in a museum shop featuring Andy Warhol designs

Commercial Manager - TWAM Enterprises Ltd

Permanent, full time, 37 hours per week plus evening/weekend event working as appropriate
Salary: £46,400 per annum
Based at Discovery Museum, Newcastle upon Tyne
Remote working in line with business needs is supported
Closing date: Monday 29 January 2024

Recruitment pack - Commerical Manager - TWAM Enterprises Ltd (PDF, 6.87 MB)


Tyne & Wear Archives & Museums (TWAM) Enterprises Ltd is looking to appoint an experienced and dynamic commercial leader with a good understanding of operating successful commercial activity within a museum, charity or heritage environment.

Reporting to the TWAM Enterprises Board and line managed by the Head of Finance, Governance & Resources, this role will lead the overall commercial direction and development of all trading activities delivered by TWAM Enterprises Ltd to ensure the future sustainability of the organisation.

The successful candidate will be able to demonstrate the following essential knowledge, skills and experience:

  • A proven track record of developing and delivering sustainable commercial income streams, ideally within a museum/heritage/visitor attraction/charity/social enterprise setting
  • A creative and entrepreneurial approach that drives income through innovation
  • Experience of being an effective, inspiring and motivational line manager in a commercial setting
  • Experience of working with profit and loss statements, budgeting, forecasting and cost benefit analysis
  • Strong business acumen and the ability to drive sustainable and ‘green’ revenue growth
  • Experience of running a profitable hospitality business
  • Excellent interpersonal skills and ability to communicate effectively with a wide range of stakeholders
  • A collaborative team-player who builds consensus and has the ability to drive projects forward to completion.

How to apply

Download our recruitment pack to read a detailed job description, person specification and organisational overiew.

Recruitment pack - Commerical Manager - TWAM Enterprises Ltd (PDF, 6.87 MB)

To apply, please submit your CV and a covering letter to HRRecruitment@twmuseums.org.uk

Tell us why you think you are the right person for this role and why you think we are the right organisation for you. Please use your covering letter to let us know how you meet the essential knowledge, skills and experience we’ve outlined in our pack, supported by your CV.

The closing date for applications is: Monday 29 January 2024.

If you would like an informal, confidential chat regarding the position, please contact Jackie Reynolds, Head of Finance, Governance & Resources, by email: jackie.reynolds@twmuseums.org.uk

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